Technical Support

Technical support is a major part of keeping your company running efficiently. You may not have the budget, staff or infrastructure to support a full time IT department. This is where ABN’s Help Desk services excels. Have the IT department of a larger organization at a fraction of the cost.

Most technical support issues can be resolved remotely by our staff. This saves you time and money. No waiting for the next available tech to stop by your office and having employees unable to work for days.

When you do need onsite support our professional and courteous staff will have your project completed as soon as possible.

PC Technical Support Services

Computer / User Account Setup
Computer Clean-up and Tune-up
Data Backup, Recovery and Transfer
Email Setup
Printer Setup and Troubleshooting
Remote Access Setup
Software Install and Setup
Virus and Spyware Removal
VPN Setup
Wireless Networking

Network Administration

Data Backup and Recovery
Exchange Management
Hyper-V Management
Network Shares Administration
Printers Administration
Remote Access Management
SharePoint Administration
User Accounts Administration
VPN Management
Wireless Networking


  • Windows Server 2003, 2008, 2012 and 2016
  • Windows Server 2012 and 2016 Essentials
  • Microsoft Exchange Server 2003, 2007, 2010, 2013 and 2016
  • Small Business Server 2003, 2008, 2011

PCs, Laptops and Microsoft Surface

  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7
  • Windows Vista (end of life support from Microsoft will end April 11th, 2017)
  • Windows XP (end of life support from Microsoft ended April 8th, 2014)

For more information on end of life support from Microsoft view the Windows lifecycle fact sheet.