We are committed to building productive long term relationships with all of our clients. Here you will find some of the things that they say about us.
If you’d like to get more information click here. We’d be more than happy to discuss your IT needs and provide you with affordable reliable solutions for you and your business.
The ABN Staff
“We have been trusting the Crew at A better Network for our needs for a number of years now. They give us prompt, thorough, and complete service. We have lost count of the emergencies we created, that they turned into minor inconveniences. A supplier no one should be without.”
BDR construction, LLC
We converted from XP to Windows 7 two years ago, installed a new server and replaced our 6 workstations in the process. Ray & Marcus handled all aspects of the equipment purchase, installation and conversion and went the extra mile to get us up and running in a timely manner. Ray and Marcus take a personal interest in our business and keep us up to date with changes in technology. We appreciate their timely support, especially at critical times and IRS filing due dates.
John A. Knapp
John A. Knapp & Associates, Inc.
“Ray and Marcus have provided great service to us for at least the past five years. I first engaged ABN for total IT support, when my previous IT support vendor, a former client of my CPA practice, really fell down on the job and left us in a very bad situation that could have resulted in the collapse of my accounting practice. Through the efforts of Ray and Marcus we were able to get through that difficult period. I’ve never looked back. ABN has continued to do a great job for me, as well as being pleasant to work with. I heartily recommend ABN for IT support.”
Robert Loe & Associates
“We have used A Better Network for 10 years now. Ray and Marcus are both very knowledgeable, reliable and skilled at what they do. Over these past 10 years we have undergone a number of upgrades and system changes across our entire enterprise – all of which went as smooth as we could have hoped for given the level of complexities involved. Our team has come to rely quite heavily on their ability to diagnose, troubleshoot and solve the technical issues that develop routinely in the mortgage banking industry. Their level of expertise and attention to customer service are impressive and much appreciated. We truly appreciate all they do to keep things running smooth and ensuring we look good to our team members, clients and customers. Thank you!”
Mortgage Advisory Group
“We started using ABN as our IT specialists 7 years ago. They have significantly reduced our IT costs and increased our system reliability tremendously. Their quick response time and ability to resolve the majority of our occasional problems remotely has almost eliminated down time caused by network system or workstation malfunctions. Software updates or new installations have become a painless process. We highly recommend ABN.”
Mark A. Schaefer, P.E., S.E.
Pacific Engineering Technologies
“I have used ABN for my I.T. needs for the better part of a decade. During this time my business model has changed, my technology needs have certainly changed and technology itself has changed. Throughout it all, I have felt confident in the advice and implementation of solutions that ABN has provided. Over the years they have become more of a Trusted Advisor to my business than a vendor. Most importantly, at the end of the day……my stuff works.”
Principle – Mortgage Advisor
Seafirst Financial Services
“We have sought the services from A Better Network since 1999. Ray and Marcus are punctual, professional, and knowledgeable in servicing our needs. They have gone above and beyond on several occasions to assure our system runs smoothly. I highly recommend this company.”
Attorney at Law
Law Offices of Julianne Kocer P.S.
“We have been working with Ray Martin and Marcus Higbee from A Better Network for years. They help us maintain our technology and software, and they have been fundamental to our success, both as a company and making through the move. Moving technology from place to place is never easy, and Ray and Marcus helped us do just that incredibly smoothly. We can say, with straight faces, that working with these men has been a pleasure.”
Salmon Bay Lending
“I have utilized numerous services of the above parties since 1996, and continue to do so. Utilization of their services have included many computer aspects, including the following –
- New company / location set-up
- System upgrade, software and hardware
- Server installation and maintenance
- Communication and interface with various third party sites, i.e. credit reporting agencies, automated underwriting systems and ISP
We continue to consider these people an integral part of our ‘team’.”
President and Broker
Evergreen State Mortgage
I have been using ABN for desktop support for years and cannot say enough positive things about their quick, kind, and courteous help! As Kidamentals.com is a local resource for free kids activities in West Seattle and West Seattle Schools, it was paramount that we had a local West Seattle resource for Computer Support. ABN has been the perfect choice for us!
Owner & Developer
Thank you for taking time to read some of the testimonials of our clients. If you’d like to get more information click here or give us a call at 206-923-2100.